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Mark Gooding July 31, 2009 • General Information
Welcome to our Online Help, the information hub for everything thing to do with Mailvivo. If you need to find out how to do something, you'll find it all right here.
New to Mailvivo? You can download our New User Guide that steps you through Mailvivo with ease. You'll be sending in minutes.
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Create & Send
Program management, email creation, editing & sending.
- What is a Program?
- How do I start a New Email or Template?
- What do the Creator's navigation icons mean?
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Managing Subscribers
Importing subscribers, segmentation & interests.
- How do I import Subscribers from a file?
- What is mapping and how do I use it?
- What are Mailing Lists and how should I use them?
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Billing & Invoicing
Subscriptions, account balance & invoicing.
- How do I change my Subscription Level?
- What is my Account Balance and how can I use it?
- How do you calculate my Subscription Level?
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Templates & Customisation
Template options, changing your template & HTML import.
- What Templates are available?
- I have a design, can you make it into a Template?
- How do I upload a design I have already made?
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Multichannel
Microsites, landing pages, SMS & social.
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Advanced
Move your e-marketing to the next level.
- What is Conversion Tracking and how do I use it?
- How can I track my Revenue from Emails?
- What are Triggered Campaigns and how do I use them?